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Global training

Human factors

Basic Module 9

Don’t know what a basic module is? Know more about Part-66 Basic Modules.

Applicability

This module is required for the following AML categories:

M09A

M09B

Topics

M09A

Issued on Regulation (EU) 2018/1142

General

The need to take human factors into account;
Incidents attributable to human factors/human error;
‘Murphy’s’ law.

Human Performance and Limitations

Vision;
Hearing;
Information processing;
Attention and perception;
Memory;
Claustrophobia and physical access.

Social Psychology

Responsibility: individual and group;
Motivation and de-motivation;
Peer pressure;
‘Culture’ issues;
Team working;
Management, supervision and leadership.

Factors Affecting Performance

Fitness/health;
Stress: domestic and work related;
Time pressure and deadlines;
Workload: overload and underload;
Sleep and fatigue, shiftwork;
Alcohol, medication, drug abuse.

Physical Environment

Noise and fumes;
Illumination;
Climate and temperature;
Motion and vibration;
Working environment.

Tasks

Physical work;
Repetitive tasks;
Visual inspection;
Complex systems.

Communication

Within and between teams;
Work logging and recording;
Keeping up to date, currency;
Dissemination of information.

Human Error

Error models and theories;
Types of error in maintenance tasks;
Implications of errors (i.e. accidents);
Avoiding and managing errors.

Hazards in the Workplace

Recognising and avoiding hazards;
Dealing with emergencies.

Examination

AML Cat B1 & B2
20 multi-choice and 1 essay questions.
Time allowed: 25 minutes plus 20 minutes.

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