Human factors

Basic Module 9

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This module is required for the following AML categories:





Issued on Regulation (EU) 2018/1142

  • The need to take human factors into account;
  • Incidents attributable to human factors/human error;
  • ‘Murphy’s’ law.
  • Vision;
  • Hearing;
  • Information processing;
  • Attention and perception;
  • Memory;
  • Claustrophobia and physical access.
  • Responsibility: individual and group;
  • Motivation and de-motivation;
  • Peer pressure;
  • ‘Culture’ issues;
  • Team working;
  • Management, supervision and leadership.
  • Fitness/health;
  • Stress: domestic and work related;
  • Time pressure and deadlines;
  • Workload: overload and underload;
  • Sleep and fatigue, shiftwork;
  • Alcohol, medication, drug abuse.
  • Noise and fumes;
  • Illumination;
  • Climate and temperature;
  • Motion and vibration;
  • Working environment.
  • Physical work;
  • Repetitive tasks;
  • Visual inspection;
  • Complex systems.
  • Within and between teams;
  • Work logging and recording;
  • Keeping up to date, currency;
  • Dissemination of information.
  • Error models and theories;
  • Types of error in maintenance tasks;
  • Implications of errors (i.e. accidents);
  • Avoiding and managing errors.
  • Recognising and avoiding hazards;
  • Dealing with emergencies.


  • AML Cat B1 & B2
    20 multi-choice and 1 essay questions.
    Time allowed: 25 minutes plus 20 minutes.

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